Chinese Supplier Dispute & Debt Recovery
From the first demand letter to court filing, enforcement, and debt recovery — we handle the full process on your behalf from inside China.
Everything handled in-house — start to finish.
- Demand letters and structured follow-up pressure on the supplier
- Negotiation support — refunds, replacements, discounts, or new terms
- Evidence review and case assessment before any legal step
- Preparing and filing litigation or arbitration cases directly
- Enforcement of court judgments and arbitration awards in China
- Full debt recovery — from first demand through to execution
- When litigation is not the right path, we use our deep knowledge of Chinese business culture and local relationships to find non-litigation solutions that still protect your maximum rights.
One team. The full process. From China.
Most overseas buyers dealing with a China supplier dispute face the same problem: their advisors are on the wrong side of the world. They may understand the law in theory but cannot act inside China.
We operate from inside China with deep expertise in PRC civil procedure, commercial law, and the practical reality of how disputes get resolved here — through negotiation, through the courts, or through formal enforcement.
You bring us the facts, and we handle the process: demand, filing, representation, enforcement, and recovery.
Situations we handle every day
Supplier stopped responding after deposit
You paid a deposit and now the factory has gone quiet. We assess the situation, apply pressure, and advise on recovery options.
Goods delivered but quality is wrong
Substandard goods, wrong specs, or missing items. We help you build the case for a refund, replacement, or compensation claim.
Shipment never arrived
You paid in full but the goods haven't shipped. We help trace the situation and pursue recovery through negotiation or legal channels.
Supplier refuses to honour the contract
They signed but won't deliver on the agreed terms. We assess the enforceability and handle the case from filing to execution.
A solid contract reduces the chance of a dispute in the first place.
If you are still in the pre-deal stage, reviewing the contract before signing gives you far more leverage than trying to recover after things go wrong.
Tell us what happened. We'll tell you what can be done.
Share the facts on WhatsApp. We'll assess the situation, tell you what options exist from the China side, and take it from there if you want to proceed.
Common questions about Chinese supplier disputes and debt recovery
What are my options if a Chinese supplier scammed me?
Options depend on the facts: what was agreed, what was paid, and what evidence you have. From the China side, options typically include formal demand and negotiation, filing a civil lawsuit in a Chinese court, initiating arbitration if your contract includes an arbitration clause, and enforcement of any judgment or award obtained. We assess your case and recommend the right path.
How do I recover money from a Chinese supplier who has gone silent?
We start by sending a formal demand letter in Chinese, which often prompts a response where informal messages did not. If the supplier remains unresponsive, we assess the strength of the case for litigation or arbitration, prepare the filing, and handle the process through to judgment and enforcement.
Can I sue a Chinese supplier from overseas?
Yes, but it is more effective to do it through someone operating inside China. Chinese courts require filings in Mandarin, and enforcement of any judgment depends on Chinese legal process. We handle the full dispute process from inside China on your behalf.
How long does a dispute case against a Chinese supplier take?
Simple negotiated settlements can be resolved in weeks. Litigation in China typically takes 6–18 months for a first-instance judgment. Arbitration can be faster depending on the institution. We advise on realistic timelines for your specific case before you commit to any legal step.
What evidence do I need to start a dispute case?
Useful documents include the signed contract or purchase order, payment receipts and bank records, all written communication with the supplier (WeChat, email, WhatsApp), photos or inspection records of defective goods, and any shipping or inspection documents. We help you organise and assess what you have.
Is arbitration or litigation better for Chinese supplier disputes?
It depends on your contract and circumstances. Arbitration is usually faster and more confidential, but requires an arbitration clause in your contract. Litigation through a Chinese court is available even without a clause and judgments are enforceable in China. We advise on which path is better for your specific situation.
What if the Chinese supplier has already closed their company or disappeared?
This is a difficult but not always hopeless situation. We investigate whether the company is truly dissolved or simply unreachable, trace any available assets, and advise on whether debt recovery is still possible through legal or practical channels.